Category Archives: 12PointCare News

Upcoming Website Maintenance Window on 18/04/24

Dear Patients,

We wanted to inform you about an upcoming period of scheduled website maintenance on 18/04/24.

What to expect:

  • Website downtime: During this process, we anticipate the website may be unavailable for up to one working day. Every effort is being taken by our website service provider to keep this to a minimum.
  • Temporary Form Disabling: Our online Contact Us form will be temporarily disabled during the maintenance window. This is a short term measure to facilitate the maintenance.

For medical assistance during this time, please call NHS 111, or 999 for emergencies.

We apologise for any inconvenience experienced, and thank you for your patience during this time.

GP Pharmacists

August 2019

As part of an NHS England Scheme, 12PointCare GP Federation employs 5 pharmacists who are in positions across North Hertfordshire.

Clinical pharmacists work as part of the general practice team to improve value and outcomes from medicines and consult with and treat patients directly. This includes providing extra help to manage long-term conditions, advice for those on multiple medicines and better access to health checks. The role is pivotal to improving the quality of care and ensuring patient safety.

Having clinical pharmacists in GP practices means that GPs can focus their skills where they are most needed, for example on diagnosing and treating patients with more complex conditions. This helps GPs to manage the demands on their time.

Sollershott Surgery – GP Training Practice

We are proud to announce that Sollershott Surgery in Letchworth has gained approval as a Training Practice in July 2019.

This allows the surgery to host qualified doctors, known as GP Registrars, and support them in completing the final stages of their GP Training before they embark on fully independent practice.

We believe that achieving and maintaining training practice status enhances the quality of the medical care that we provide at Sollershott Surgery. It also enables patients to see a wider range of clinicians whilst allowing the surgery to benefit from the fresh ideas and approaches brought by young enthusiastic doctors.

Patients can, of course, still elect to see their chosen regular doctor but sometimes this may require them to plan their appointment.

On occasion, patients may be invited to give their consent for the GP Registrar to video the consultation. This is a valuable tool helping the doctor to improve his/her consulting skills. The tapes once viewed by the trainer will be deleted.

Our GP Trainer at Sollershott Surgery is Dr Agnieszka Rzadzinska-Prosser (also Lead GP at Sollershott Surgery).

Winter 2017-2018

For the third year in succession, 12PointCare successfully provided additional GP and nursing appointments for North Hertfordshire patients via its member Practices as part of the Locality Winter Resilience Scheme. This scheme covered the period 1 October 2017 – 15 April 2018.

GP Practices received a pro-rata share of the available funds offered by the East and North Herts CCG and were required to submit a monthly audit to demonstrate the extra capacity provided.  Between its member Practices, 12PointCare are pleased to have delivered a total of:

  • 7,554 additional patient appointments during core surgery hours (Monday – Friday 8am – 6.30pm)
  • 1,335 additional patient appointments outside of core surgery hours (including weekends)
  • 63 additional Care Home ward rounds

Goodbye to Ken Spooner

We are sorry to announce the resignation of Mr Ken Spooner, Commercial Director, from the Board of 12PointCare. We thank him for his valuable contribution to setting up the company and wish him all the best for the future. With Ken’s departure, the Board now has two vacancies. We would encourage Partners and Practice Managers from Member Practices to consider standing for  Director, bringing new ideas and experience. Please contact any Director to discuss this further.

Successful Winter Resilience Bid

12 PointCare have successfully won a bid to provide additional capacity in-hours and Care Home ward rounds as part of the Locality Winter Resilience Scheme. Participating Practices will receive a pro-rata share of the available funds and must submit a weekly audit to demonstrate the extra capacity.