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GP Pharmacists

August 2019

As part of an NHS England Scheme, 12PointCare GP Federation employs 5 pharmacists who are in positions across North Hertfordshire.

Clinical pharmacists work as part of the general practice team to improve value and outcomes from medicines and consult with and treat patients directly. This includes providing extra help to manage long-term conditions, advice for those on multiple medicines and better access to health checks. The role is pivotal to improving the quality of care and ensuring patient safety.

Having clinical pharmacists in GP practices means that GPs can focus their skills where they are most needed, for example on diagnosing and treating patients with more complex conditions. This helps GPs to manage the demands on their time.

Sollershott Surgery – GP Training Practice

We are proud to announce that Sollershott Surgery in Letchworth has gained approval as a Training Practice in July 2019.

This allows the surgery to host qualified doctors, known as GP Registrars, and support them in completing the final stages of their GP Training before they embark on fully independent practice.

We believe that achieving and maintaining training practice status enhances the quality of the medical care that we provide at Sollershott Surgery. It also enables patients to see a wider range of clinicians whilst allowing the surgery to benefit from the fresh ideas and approaches brought by young enthusiastic doctors.

Patients can, of course, still elect to see their chosen regular doctor but sometimes this may require them to plan their appointment.

On occasion, patients may be invited to give their consent for the GP Registrar to video the consultation. This is a valuable tool helping the doctor to improve his/her consulting skills. The tapes once viewed by the trainer will be deleted.

Our GP Trainer at Sollershott Surgery is Dr Agnieszka Rzadzinska-Prosser (also Lead GP at Sollershott Surgery).

Extended Access Update – August 2018

12PointCare have been awarded the Extended Access Contract due to commence in September 2018. We are still seeking expressions of interest from GPs, Nurses, HCAs and Receptionists to fill the various weekday evening and weekend shifts. All support gratefully received!

For further details or to express your interest, please contact Jenny Walsh, Federation Manager at in the first instance or Dr Alastair Cruickshank, Director:

Extended Access 2018 – New for Autumn 2018

12PointCare has been granted funding by the East & North Herts CCG for the delivery of extended clinical consulting hours in its locality from Autumn 2018.

The service will provide a weekday provision of pre-bookable and same day appointments between 6.30pm and 8.30pm. There will also be weekend appointments on Saturdays and Sundays and Bank Holidays.

Offering extended access to the registered patients of the North Herts locality involves GP Practices coming together to provide services on a HUB basis and not at individual Practices. The new HUB will be based at Sollershott Surgery, Letchworth Garden City.

Sollershott Surgery, Letchworth Garden City

We are pleased to announce that 12PointCare have been successful in the tender process to take over the APMS contract to provide GP Services at Sollershott Surgery in Letchworth with effect from 1st July 2018. The awarded contract is for three years, with an option for NHSE and the CCG to extend for an additional two years thereafter.

We are delighted to have been awarded this contract. We look forward to working with our member practices alongside the existing practice team to support the provision of high quality services to the patients registered at Sollershott Surgery.

In addition, we strongly believe that the holding of this contract will greatly improve the ability of 12PointCare to support all of its practices and patients, by increasing the viability of additional locality wide schemes such as the employment of practice-based pharmacists or the provision of extended GP access.

Winter 2017-2018

For the third year in succession, 12PointCare successfully provided additional GP and nursing appointments for North Hertfordshire patients via its member Practices as part of the Locality Winter Resilience Scheme. This scheme covered the period 1 October 2017 – 15 April 2018.

GP Practices received a pro-rata share of the available funds offered by the East and North Herts CCG and were required to submit a monthly audit to demonstrate the extra capacity provided.  Between its member Practices, 12PointCare are pleased to have delivered a total of:

  • 7,554 additional patient appointments during core surgery hours (Monday – Friday 8am – 6.30pm)
  • 1,335 additional patient appointments outside of core surgery hours (including weekends)
  • 63 additional Care Home ward rounds

Goodbye to Ken Spooner

We are sorry to announce the resignation of Mr Ken Spooner, Commercial Director, from the Board of 12PointCare. We thank him for his valuable contribution to setting up the company and wish him all the best for the future. With Ken’s departure, the Board now has two vacancies. We would encourage Partners and Practice Managers from Member Practices to consider standing for  Director, bringing new ideas and experience. Please contact any Director to discuss this further.