Reception and Administration

Medical Receptionists (part-time)

Sollershott Surgery, Letchworth Garden City, Hertfordshire SG6 3JW

We are looking to recruit an enthusiastic, motivated and customer-service-orientated Medical Receptionist to join our Reception Team in our friendly yet busy GP Practice with a patient list size of circa 5,200.

Applicants must be computer literate, possess excellent verbal and written communication skills and have experience of working within a customer or patient- facing role. Attention to detail and confidentiality are essential at all times. The post holders will be based in Reception dealing with patients and their queries, issuing prescriptions, answering the telephone, inputting data, registering new patients, supporting their clinical, managerial and administrative colleagues and undertaking other general reception duties. The position can be very demanding and fast moving at times so an ability to learn new skills quickly and easily and prioritise workload are essential skills. Common sense and a good sense of humour are essential.

Previous experience of General Practice reception work and the SystmOne clinical IT software is advantageous but not essential.

Working Hours: Monday – Friday up to 30 hours per week (exact days and hours to be agreed)

How to apply

Please complete and return the application form for this post to Jenny Walsh, Business Manager, at

Unfortunately, postal applications cannot be accepted.

Previous applicants need not apply.

Closing Date for applications: 5pm on Monday, 23 rd September 2019.

Extended Access Service – Bank Receptionists

Are you seeking flexible working hours on enhanced rates of pay? If so, then joining our pool of administrative bank staff may be the perfect option for you.

We are looking to recruit friendly, experienced and enthusiastic Receptionists with good organisation and communication skills to join our pool of bank staff working for the GP Extended Access Service based at our HUB-site of Sollershott Surgery, Letchworth Garden City.

A good telephone and face-to-face manner is essential. Previous experience of health service reception work and the SystmOne clinical IT software are advantageous. Attention to detail and confidentiality are essential at all times.

The post involves communication with patients, local GP surgeries, hospitals and colleagues to maintain an efficient and smooth-running service which operates 365 days per year.

  • A range of shifts are available Monday – Sunday plus Bank Holiday
  • Shifts can be booked on an adhoc basis, i.e. you do not have to commit to the same shifts each week
  • Competitive enhanced fixed rates of pay for unsocial working hours (available upon request)
  • Training available

How to apply

Please send your CV with a brief covering email to Jenny Walsh at
Informal enquiries welcomed.